FAQs
Frequently asked questions (FAQ)
- Where can I use mesh eyes
A. You can use it in all mesh heads availables in SL and classic avatars too
- I love your mesh eyes, but i haven't mesh head
A. You can use my mesh eyes in classic avatars too. The only thing you do is wear the alpha and both mesh eyes (L + R) there are inside the folder of the eyes that you bought and done!
- What happen with wrong purchases?
A. I did my best effort to put a clearly description in all my items so it´s your responsability read and check all your purchases. Even if you delete an item from your inventory i can´t delete records from my redelivery terminal. I´m only refund when somebody makes double purchase.
- Do you make custom eyes?
A. Yes I do. I only accepts custom eyes based on real images, no Second Life images or other mesh eyes from different store.
- "So you don´t refund me and you don´t exchange my items i am going to write a bad review to advice the others be careful"
A. I insist. I am not responsible for purchases made without reading or reviewing the description of my products. Other customer will do that before purchase, by the way.
- When the refund can be possible? What is the meaning of "double purchase"?
A. Double purchase means buying the same item more than once by the same person. It´s the ONLY REASON i make a refund.
- "I bought an applier but didn´t work. What can i do?"
A. Make sure you are using CATWA Animated Eyes & Tears or the CATWA OMEGA Eyes (provided in all CATWA´s mesh head) or Lelutka Eyes (Bento Head) correctly. View Imagen
- "I´m using your eyes appliers but I don´t know how to resize the eyes"
A. Please see CATWA´s video related to this Youtube
- How can edit Azdesign mesh eyes?
- Can I use the hud of a fatpack in another set of eyes than the original?
A. No. Every fatpack had a hud who only works with these type of eyes that was designed
- "My eyes dissapear when i moved the camera away"
A. You can solve this when you increase your detection limit to see the correct sculpt in your viewer.
|